Systems

Software Services

Win 2000, NT, 4.0-3.51, Win Me/98/95, DOS, Mac OS 9.1-6.0.3, Linux

Microsoft Exchange 5.5/2000 Server, Terminal Server, Citrix MetaFrame

Microsoft Office 2000/XP, Outlook, Excel, Word, PowerPoint

ArcServeIT, Backup Exec, Retrospect Backup, InnoculateIT Antivirus, Norton Antivirus

Hardware Services

All PC system modules and peripherals: Modems, Sound Cards, Graphics Adapters, Monitors, Printers, Memory Modules, Hard Drives, Floppy Drives, CD/CDRW/DVD/DVD-RW, USB, Firewire

All aspects of hardware including IRQs, BIOS, CPU, motherboard, bootstrapping

Apple Computer Macintosh PowerPC machines

Hewlett-Packard LH3, LC2000, LC3, and E800 NetServers

Dell PowerEdge 350, 2400, 1400 series servers

Cisco 2600, 2500, 1700, and 1600 series routers

3Com 10/100 Base-T Ethernet LAN including hubs and switches

Protocols

TCP/IP, TCP, UDP, ARP, ICMP, PPP, IPX/SPX, AppleTalk, NetBEUI

NetBIOS, SMB, DNS, WINS, DHCP, Active Directory

HTTP, FTP, POP3, SMTP, IMAP4, SNMP, NNTP, SSH, Telnet

Ethernet, Dedicated T-1, Frame Relay, FDDI, ISDN

OSPF, RIP, RIPv2, CDP, VPN, PPTP, SOAP, DCOM, COM, IGRP